Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with OptoTechBD. We are committed to delivering your orders safely and as quickly as possible throughout Bangladesh.
1. Shipping Coverage
We currently deliver products to all districts across Bangladesh through trusted courier partners.
2. Order Processing Time
- Orders are usually processed within 1 business day after order confirmation.
- Orders placed on Fridays or public holidays will be processed on the next business day.
3. Estimated Delivery Time
Delivery times may vary depending on your location.
- Inside Dhaka: 1–3 Business Days
- Outside Dhaka: 2–5 Business Days
- Remote Areas: 3–7 Business Days
Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or public holidays.
4. Shipping Charges
Shipping charges are calculated during checkout based on your delivery location and order details.
Any promotional free shipping offers will be clearly mentioned on our website.
5. Order Tracking
Once your order has been shipped, you will receive shipping information or tracking details (where available) so you can monitor your delivery.
6. Delivery Attempts
Our courier partners may contact you before delivery.
If delivery cannot be completed due to incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us.
Additional shipping charges may apply for re-delivery.
7. Product Inspection
Please inspect your package immediately upon delivery.
If you receive:
- A damaged package
- Missing items
- Wrong product
Please contact us within 24 hours of receiving your order.
8. Delayed Shipments
While we always try to deliver on time, delays may occur due to:
- Natural disasters
- Political events
- Public holidays
- Courier service delays
- Unforeseen circumstances
OptoTechBD is not responsible for delays caused by third-party courier services.
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
OptoTechBD is not responsible for delivery issues caused by incorrect names, addresses, or phone numbers.
10. International Shipping
Currently, OptoTechBD delivers only within Bangladesh.
We do not offer international shipping at this time.
Contact Us
If you have any questions regarding shipping, please contact us:
OptoTechBD
🌐 Website: https://optotechbd.store
📧 Email: opto.techbd9807@gmail.com
📱 Phone: 01757181686